tag:epm-status.cyberark.com,2005:/historyCyberArk Endpoint Privilege Manager Status - Incident History2024-03-28T11:47:19-04:00CyberArk Endpoint Privilege Managertag:epm-status.cyberark.com,2005:Incident/203760992024-03-31T01:00:00-04:002024-03-27T08:14:26-04:00EPM SaaS upgrade to v.24.3.2<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>31</var>, <var data-var='time'>01:00</var> - <var data-var='time'>06:00</var> EDT</strong></p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>08:14</var> EDT</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.3.2.</p>tag:epm-status.cyberark.com,2005:Incident/203101492024-03-24T05:26:56-04:002024-03-24T05:26:56-04:00EPM SaaS upgrade to v.24.3.1<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>05:26</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>01:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>09:12</var> EDT</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.3.1.</p>tag:epm-status.cyberark.com,2005:Incident/203207702024-03-23T22:00:56-04:002024-03-23T22:00:56-04:00EPM SaaS upgrade to v.24.3.1<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>22:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>17:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>11:58</var> EDT</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.3.1.</p>tag:epm-status.cyberark.com,2005:Incident/203008202024-03-19T08:52:52-04:002024-03-19T08:52:52-04:00Emergency maintenance in EU and IT<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>08:52</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>08:29</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:epm-status.cyberark.com,2005:Incident/202331942024-03-17T03:52:38-04:002024-03-17T03:52:38-04:00EPM SaaS upgrade to v.24.3.1<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>03:52</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>01:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>08:17</var> EDT</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.3.1.</p>tag:epm-status.cyberark.com,2005:Incident/202182002024-03-11T16:14:24-04:002024-03-11T16:14:24-04:00EPM SaaS performance degradation on EPM NA Dispatcher is identified<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>16:14</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>15:32</var> EDT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>15:31</var> EDT</small><br><strong>Identified</strong> - CyberArk has identified a possible performance degradation and we are working to resolve this. We thank you for your patience at this time.<br /><br />Next Update: 1 hour or upon earlier status change.</p>tag:epm-status.cyberark.com,2005:Incident/201758102024-03-10T04:12:14-04:002024-03-10T04:12:14-04:00EPM SaaS upgrade to v.24.3.0<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>04:12</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>08:01</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.3.0.</p>tag:epm-status.cyberark.com,2005:Incident/201956192024-03-09T14:00:56-05:002024-03-09T14:00:56-05:00EPM SaaS upgrade to v.24.3.0<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>14:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>09:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>12:53</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.3.0.</p>tag:epm-status.cyberark.com,2005:Incident/201519712024-03-03T17:28:32-05:002024-03-03T17:28:32-05:00EPM SaaS service disruption on North America is disrupted<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>17:28</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>16:53</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented. We continue to monitor the service closely as functionality returns to normal.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>15:23</var> EST</small><br><strong>Identified</strong> - CyberArk has identified a possible service disruption and we are working to resolve this. We thank you for your patience at this time.</p>tag:epm-status.cyberark.com,2005:Incident/200971612024-03-03T02:10:16-05:002024-03-03T02:10:16-05:00EPM SaaS upgrade to v.24.3.0<p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>02:10</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 3</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>08:01</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.3.0.</p>tag:epm-status.cyberark.com,2005:Incident/200381432024-02-25T05:16:23-05:002024-02-25T05:16:23-05:00EPM SaaS upgrade to v.24.2.1<p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>05:16</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>08:02</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.2.1.</p>tag:epm-status.cyberark.com,2005:Incident/200545112024-02-24T23:34:09-05:002024-02-24T23:34:09-05:00EPM SaaS upgrade to v.24.2.1<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>23:34</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>21:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>00:30</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.2.1.</p>tag:epm-status.cyberark.com,2005:Incident/199826732024-02-18T02:55:21-05:002024-02-18T02:55:21-05:00EPM SaaS upgrade to v.24.2.1<p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>02:55</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>05:46</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.2.1.</p>tag:epm-status.cyberark.com,2005:Incident/199303262024-02-11T06:00:57-05:002024-02-11T06:00:57-05:00EPM SaaS upgrade to v.24.2.0<p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>06:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>05:34</var> EST</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>08:06</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.2.0.</p>tag:epm-status.cyberark.com,2005:Incident/199440522024-02-11T00:00:57-05:002024-02-11T00:00:57-05:00EPM SaaS upgrade to v.24.1.1<p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>00:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>19:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>19:56</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.1.1.</p>tag:epm-status.cyberark.com,2005:Incident/199114782024-02-04T18:00:00-05:002024-02-05T06:08:49-05:00EPM SaaS service disruption on eu145<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>18:00</var> EST</small><br><strong>Resolved</strong> - We appreciate your patience while we experienced an issue affecting EPM SaaS services eu145 from 1:09am UTC till 2:33am UTC. Please do not hesitate to contact support by email at support@cyberark.com or by visiting the customer community, https://cyberark-customers.force.com/</p>tag:epm-status.cyberark.com,2005:Incident/198818552024-02-04T03:02:01-05:002024-02-04T03:02:01-05:00EPM SaaS upgrade to v.24.2.0<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>03:02</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>00:52</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.2.0.</p>tag:epm-status.cyberark.com,2005:Incident/198859292024-02-04T01:05:18-05:002024-02-04T01:05:18-05:00EPM SaaS upgrade to v.24.1.0<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>01:05</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>21:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>11:10</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.1.0.</p>tag:epm-status.cyberark.com,2005:Incident/198915112024-02-02T04:05:48-05:002024-02-02T04:05:49-05:00EPM SaaS service disruption on eu162<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>04:05</var> EST</small><br><strong>Resolved</strong> - The issue affecting eu162 is resolved. We thank you for your patience and apologize for any inconvenience.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>03:53</var> EST</small><br><strong>Investigating</strong> - We appreciate your patience while we investigate an issue affecting EPM SaaS services eu162. We will report back here as soon as more information is available. Please do not hesitate to contact support by email at support@cyberark.com or by visiting the customer community, https://cyberark-customers.force.com/</p>tag:epm-status.cyberark.com,2005:Incident/198688972024-01-30T11:52:00-05:002024-01-30T13:34:52-05:00EPM SaaS service disruption on NA110<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>11:52</var> EST</small><br><strong>Resolved</strong> - There was a brief issue affecting EPM SaaS services (NA110) which is now resolved. During the time of the outage, users were unable to login to the EPM console. We thank you for your patience and apologize for any inconvenience.</p>tag:epm-status.cyberark.com,2005:Incident/198175472024-01-28T02:10:08-05:002024-01-28T02:10:08-05:00EPM SaaS upgrade to v.24.1.1<p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>02:10</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>01:04</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>08:02</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.1.1.</p>tag:epm-status.cyberark.com,2005:Incident/197378202024-01-21T01:55:33-05:002024-01-21T01:55:33-05:00EPM SaaS upgrade to v.24.1.1<p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>01:55</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>08:03</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.1.1.</p>tag:epm-status.cyberark.com,2005:Incident/197115262024-01-15T10:21:06-05:002024-01-15T10:21:06-05:00EPM SaaS service disruption for events flow<p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>10:21</var> EST</small><br><strong>Resolved</strong> - The issue affecting events flow on EPM SaaS EU is resolved. We thank you for your patience and apologize for any inconvenience.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>09:21</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented. We continue to monitor the service closely as functionality returns to normal.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>07:12</var> EST</small><br><strong>Identified</strong> - CyberArk has identified a possible service disruption for events flow, and we are working to resolve this. We thank you for your patience at this time.</p>tag:epm-status.cyberark.com,2005:Incident/196675802024-01-14T01:56:00-05:002024-01-14T01:56:00-05:00EPM SaaS upgrade to v.24.1.0<p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>01:56</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>08:29</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.1.0.</p>tag:epm-status.cyberark.com,2005:Incident/196010842024-01-07T01:52:22-05:002024-01-07T01:52:22-05:00EPM SaaS upgrade to v.24.1.0<p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>01:52</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>01:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>05:55</var> EST</small><br><strong>Scheduled</strong> - The Endpoint Privilege Manager service will be upgraded to version 24.1.0.</p>